I'm overall happy with this purchase - my first one. I haven't used it much as I have to wait to recover from surgery, but I'm excited to be zooming around on it in the near future.
There were a few issues: the scooter arrived with the front tire completely flat and off the rim. I had to cut off the stem cap to refill the tube. The InMotion app necessary to unlock the scooter is also very frustrating and has such a low rating on the app store for a reason. It took a bit of googling to find a work around as the app would find the scooter via Bluetooth and fail to connect to it.
Overall, I'm pleased with my purchase, just had a few frustrations right out of the box.