eevee’s Cypress Manual
Welcome to your eevee’s Cypress Electric Scooter setup and safe riding guide! Here you will find all the information you need to get you riding faster, and safer.
Read this manual before operating your electric scooter. Failure to understand and follow the instructions, operations, and safety precautions in this manual can result in serious injury or death.
1. Lawyer Stuff
- Read this manual before operating your electric scooter. Failure to understand and follow the instructions, operations, and safety precautions in this manual can result in serious injury or death.
- Whenever you ride your electric scooter you risk injury from loss of control, collisions, falls and unexpected events occurring
- eevee’s Micromobility Inc. is not responsible for any injuries or damages that may occur as a result of a rider’s inexperience, negligence, or failure to follow the instructions and safety guidelines contained in this manual.
- All riders will take full responsibility of their actions during the use of their electric scooter.
- All riders restricted to ages 16 and up.
- Be aware of all of your local laws and regulations before using your electric scooter. eevee’s Micromobility Inc. is not responsible for any fines or other related punishments and/or consequences that may result from violating your local laws and regulations regarding the use of this product.
OK, now that the lawyer talk is out of the way, let’s see what exactly is in your new scooter box!
- Cypress Electric Scooter
- 2.0A Charger
- Charging Cable
- Multi Tool
- 4 Screws
- QR code disc for Manual
- Carefully lift your Cypress scooter out of the box
- Your new scooter is heavy so double teaming this is a best practice.
- Place your Cypress on flat ground and use the kick stand to balance it upright. Setting up your Cypress on the side of a steep hill is not advised. Watching your new Cypress tumble down a hill will make you sad.
- Lift the stem of your Cypress until it is fully upright
- Secure the stem in riding position by sliding the stem securing collar down the stem until it is firmly against the stem base.
- Tighten the 3 rotating buckles until it takes significant pressure to push the collar locking bracket snug against the collar.
- WARNING: Always ensure the stem securing collar is fully tightened and secure before riding your Cypress scooter to prevent the stem from folding while riding.
- Pull the main wire out from the stem.
- Connect the main wire from the stem into the wire in the handlebars
- Place the handle bars on top of the stem. Make sure the headlight is facing the front of the of your scooter. It’s a lot easier to ride your Cypress with the controls facing you.
- Use the included multi-tool to screw in the 4 supplied screws to secure the handlebars to the stem.
- Insert the top 2 screws followed by the bottom 2 screws. Do not insert the screws one side at a time.
So what are all these parts of my new scooter you ask?
What a fancy display! Let’s see what exactly it’s showing us.
- To fold your scooter stem down for easy transport, pull the stem securing collar bracket away from the stem.
- Slide the collar up the stem about 6 inches.
- If the collar does not slide easily, slightly loosen the 3 stem securing collar buckles.
- This will allow the stem to lower towards the rear of the scooter.
- Once lowered, lift the stem hook bracket from the deck of your scooter and secure it into the folding hook on the stem.
- You can now carry your Cypress around town like a boss holding on to the stem. Bonus: This is a heavy duty scooter so you’ll be getting an awesome arm workout while carrying it.
- To put your scooter back into riding position, release the stem hook from the stem hook bracket and raise the stem.
- When the stem is fully upright, secure the stem in riding position by sliding the stem securing collar down the stem until it is firmly against the stem base.
- Push the collar locking bracket snug against the collar. This should take significant pressure.
- If the collar locking bracket is too loose, tighten the 3 stem securing collar buckles. It’s the seatbelt for your stem.
- WARNING: Always ensure the stem securing collar is fully tightened and secure before riding your Cypress Scooter to prevent the stem from folding while riding.
- Shake your head at how many times the author of this manual used the word stem.
- Power on: Press and hold the power button at the base of the main display for 3 seconds.
- Power off: Press and hold the power button for 3 seconds.
- Change speed mode: Press the power button once to adjust the speed mode one step at a time from ECO to D (Drive) to S (Sport) and back to ECO again.
- Speed mode ECO will be the slowest acceleration and lowest top speed. Speed mode D will be moderate. Speed mode S will be the fastest.
- WARNING: Use extra caution while riding in Sport (S) mode. Your Cypress is equipped with a powerful motor and has the capability to accelerate very quickly to a very high top speed (50km/h).
- Turn lights on/off: Double press the power button. Double tap again to turn the lights off.
- The odometer will alternate between Trip (distance travelled on current ride) and Lifetime (all-time distanced travelled).
- You can reset the Lifetime odometer in the Advanced Settings & Operations (see Section 11 below).
- Zoom zoom almost time to enjoy your new ride!
Your Cypress electric scooter is equipped with an Advanced Settings & Operations menu which you can use to customize certain aspects of your riding experience. Sadly, no one has yet been able to order french fries from this menu. We are working on it.
- To enter the Advanced Settings menu of your Cypress, ensure it is first powered on.
- Press the power button 3 times in rapid succession.
- Once the Advanced Settings menu is open it will default to the main display if no activity occurs for 5 seconds. Re-open the Advanced Settings menu by again pressing the power button 3 times.
- Once the Advanced Settings menu is open, you can cycle through the settings using a single press of the power button.
- Once you have cycled to the setting you wish to adjust press and hold the power button for 2 seconds. This will cause the setting number on the display (P5 for example) to blink.
- To adjust your desired setting, first ensure it is blinking. Press the power button one press at a time to cycle through the available options for that setting.
- Once you have settled on the desired option for that setting, leave it for 3 seconds. This will save the setting and you will be sent back to the Main Display screen
- To adjust another Advanced Setting simply press the power button three times and repeat the above process.
Advanced Settings List:
- P1 Speed/Odometer units. 0 = km 1 = miles
- P2 System voltage. 36V 48V Cypress is 48V.
- WARNING: DO NOT CHANGE
- P3 Tire diameter. 6 8 10 12 15 Cypress is 8.
- WARNING: DO NOT CHANGE
- P4 Motor magnetic pole. Default is 30.
- WARNING: DO NOT CHANGE
- P5 Cruise control. 0 = Off 1 = On
- To activate cruise control while riding, press and hold the throttle in the same spot for 8 seconds. The cruise control icon will appear on the main display.
- When you release your thumb from the throttle your Cypress will now maintain a constant speed.
- To exit cruise control simply depress either brake lever or press the throttle.
- CAUTION: Using cruise control provides the rider with a different riding experience. Be very aware that if cruise control is active, your Cypress WILL NOT slow down upon releasing the throttle after holding it down for more than 8 seconds.
- Always riding with fingers resting on both brake levers is particularly important when using cruise control.
- P6 Start mode. 0 = Instant start 1 = Kick start
- Instant start means the motor will engage as soon is the throttle is depressed, even if the scooter is at a full stop.
- Kick start means you must manually move the scooter (using a traditional scooter kicking motion) to 3km/h or more for the throttle to engage the motor.
- CAUTION: Instant start can cause unexpected motor engagement if the throttle is accidentally depressed when your Cypress is not in motion.
- P7 Speed limit percentage. 0-100 0 = No power 100 = Maximum power (top speed)
- A useful setting if you wish to restrict the top speed of your Cypress for a new or inexperienced rider.
- P8 Auto shutoff time in minutes. 0-20 Minutes
- Time it takes for the scooter to shut off if left unattended.
- P9 Display brightness.
- 1 = Lowest 2 = Medium 2 = Brightest
- PA Restore factory settings.
- PD Clear both odometers.
- FULLY CHARGE YOUR BATTERY BEFORE YOUR FIRST USE.
- To charge your Cypress, first plug your charger into the wall outlet, then plug the charger into your scooter.
- You can find your Cypress' charge port at the top right front of the deck. Lift the protective rubber flap up and insert the charge plug into the charge port.
- Your Cypress does not need to be powered on during charging.
- While charging, the light on the charge box will be red.
- When charging is complete the light on the charge box will turn green. Green means go!
- Your Cypress will stop charging when the battery has reached full capacity.
Battery Care & Best Practices
- Do not plug in or charge your Cypress if any part of it or the charger is wet.
- Use only the supplied charger. Using a different charger is unsafe and may result in damage to the battery.
- Do not discharge the battery to below 20%.
- Fully discharging the battery to zero can cause permanent damage to your battery.
- Do not leave your Cypress plugged in for more than 12 hours.
- Do not charge your Cypress if the temperature is below 0C or above 40C
- Your battery will have the longest lifespan if you keep your Cypress between 30-80% charge capacity.
- Using your Cypress in colder temperatures (<10C) will decrease your riding range. Lithium-ion batteries are less efficient in colder temperatures.
- When storing your Cypress for more than 2 months make sure it is charged to between 30-60% capacity before storing.
- Store your Cypress in a dry location at a temperature between 15-25C.
- Do not store your Cypress outdoors in a shed, storage locker, unheated garage or similar area.
- Your Cypress is equipped with Lithium-ion battery cells. These are classified as a hazardous material. Travelling with your Metro may come with certain restrictions depending on the mode of transit.
- Your Cypress will not be allowed on an airplane.
- WARNING: READ THIS SAFETY GUIDE BEFORE RIDING YOUR SCOOTER.
- WARNING: WHENEVER YOU RIDE YOUR SCOOTER YOU RISK INJURY OR DEATH FROM COLLISIONS, FALLS, LOSS OF CONTROL OR UNEXPECTED EVENTS OCCURRING.
- WARNING: ALWAYS RIDE WITH DUE CARE AND ATTENTION.
- WARNING: ALWAYS WEAR A HELMET WHEN RIDING YOUR SCOOTER. Besides safety, it is a legal requirement in most jurisdictions. A certified high speed full face shield helmet is recommended for riding speeds above 35km/h.
- CAUTION: Your scooter is capable of high speeds (50km/h). There is an increased risk of severe injury in the event of an accident at higher riding speeds.
- CAUTION: Higher riding speeds require longer stopping distances.
- CAUTION: Pay particular attention to the ground surface you are riding on. Always be aware of cracked pavement, potholes, litter, wet leaves, rocks and any similar debris that may cause loss of traction.
- CAUTION: Avoid riding on wet surfaces, in the rain, snow or hail, in below freezing temperatures, and on unpaved or uneven surfaces. Doing so may result in serious injury and/or damage to your scooter.
- CAUTION: Wear any other safety gear you feel you need to stay safe while riding including elbow pads, knee pads, or wrist guards.
How To Ride Guide
Hi! So you wanna ride an electric scooter!? Don’t worry you got this!
Follow along with this guide to get you riding faster, and safer!
- Got your helmet on? No? It’s ok, we’ll wait while you put it on. Good, that’s better.
- Turn on your Cypress and check the battery level. Are you on the last two or three bars of battery capacity? Uh-oh. You’ll want to charge up for an hour or two before heading out. Hitting hills or colder weather can drain your battery very quickly when the battery is below 50%.
- If your battery does die while you are out, don’t worry - you’re not stranded! Your Cypress will now operate as a regular push scooter.
- Time to ride! Just like riding a bicycle, a little bit of speed goes a long way in helping you keep your balance.
- Begin by placing on foot on the deck of your Cypress.
- With both hands on the handlebars, push off with the foot that is on the ground, gaining a little bit of momentum to help you stay upright.
- **If you are in kick start mode you will need to be at 3km/h or higher for the throttle to engage the motor.**
- Gently depress the throttle with your thumb to begin accelerating as you place your push-off foot on the scooter deck.
- Best practice for control and balance is to ride with one foot in front of the other.
- Riding with both feet side by side is NOT recommended.
- Be sure to have both knees slightly bent to help absorb bumps.
- Hey look - you’re riding!
- To slow down gradually, simply release the thumb throttle to disengage the motor.
- WARNING: Be aware that this will not happen if using cruise control. To disengage cruise control press the throttle again or depress either of the brake levers.
- Practice stopping by using the hand brake levers.
- The disc and electronic brakes on your Cypress are strong. Be sure to brace yourself in the event of the need to stop suddenly.
- Always begin braking by using the rear (left) brake. Come to a complete stop by adding the front (right) brake.
- Never use only the front (right) brake to stop, particularly at high speeds. This can cause you to fall over the front handlebars.
- To turn, angle the handlebars slightly in the direction that you wish to go.
- Avoid sudden sharp turns as this can lead to falls. Despite what TV tells us, it’s not funny when people fall down.
- Avoid turning on surfaces covered with sand, wet leaves, gravel or similar debris as this can lead to a loss of traction and a fall.
- As you get more familiar with riding, use the higher speed modes. Speed mode ECO will be the slowest acceleration and lowest top speed. Speed mode D will be moderate. Speed mode S will be the fastest.
- Using speed mode S continuously will draw more power from the battery than riding in the other modes. You will not get the same riding range as you would if riding in mode ECO or D.
- Lastly, and VERY importantly, do remember that pedestrians always have the right of way. Be a nice and courteous person. Everyone in the alternative transport movement is in it together and, as a group, we want to create positive vibes as the personal electric vehicle community grows and thrives.
- Time for some more don’ts! (Don’t you love lawyers?)
- WARNING: FAILURE TO ABIDE BY THESE WARNINGS MAY CAUSE SERIOUS INJURY AND/OR VOID YOUR WARRANTY
- Do not ride with excessive speed (>15km/h) over speed bumps, on uneven surfaces or through potholes.
- Do not ride with only one foot on the standing deck.
- Do not hang heavy bags or objects from the handlebars or stem.
- Do not operate your scooter while under the influence of alcohol, drugs, or similar judgement impairing substances.
- Do not attempt to ride up or down stairs.
- Do not jump curbs.
- Do not ride with more than one person on the scooter.
- Do not exceed the rider weight capacity.
- Do not ride on pedestrian sidewalks.
- Do not ride on public roadways unless legal to do so according to your local regulations.
- Do not ride through puddles of any depth.
- Do not ride with only one or no hands on the handlebars.
Do not operate your scooter if you see any signs of battery corrosion, leakage or suspect any puncturing of the battery has occurred.
Phew. Wasn’t that fun?
Zoom zoom ZOOM! Now it’s time to get out and enjoy your new Metro!
Cleaning Your Scooter:
- Use a soft damp cloth to wipe dust, dirt or debris from your scooter frame, standing deck and display.
- Keep the brakes and motor clean and free from built up dirt and dust.
- Use a small soft brush such as a toothbrush or similar to remove caked on dirt.
- Never use cleaning solutions that are alcohol or ammonia based. Doing so may damage your scooter and/or lead to corrosion.
- Never use a pressure washer or a hose to wash your scooter. Doing so may lead to permanent damage to your battery and/or electrical components and/or void your warranty.
Maintaining Your Scooter:
- Using your supplied tool(s), once a month check that all screws are tight. Tighten any screws that may have loosened.
- Periodically (once a month or less) perform a visual and performance inspection of all components to ensure they are in original working order. This includes all lights, folding mechanisms, stem safety latches, brake levers, brakes, throttle, power/mode buttons and information displays. If you suspect any component is not working as it should, bring or ship your scooter to eevee’s for servicing by a certified technician.
- Your scooter is equipped with mechanical disc brakes that may need an occasional adjustment.
- To tighten mechanical disc brakes please see this video. (Insert link to video of how to adjust disc brakes)
- Electronic and drum brakes do not need any regular maintenance. If you suspect your electronic or drum brakes are not working as they should, bring or ship your scooter to eevee’s for servicing by a certified technician.
- You scooter is equipped with solid tires and do not require any maintenance. If you suspect your tires are not performing as they should, bring or ship your scooter to eevee’s for a tire inspection from a certified technician.
Storing Your Scooter:
- Always store your scooter indoors. Damp environments and extreme temperatures can cause permanent damage to many components of your scooter.
- Store your scooter in a dry location with a temperature between 15-25C.
- The rule of thumb is if you would be uncomfortable, so will your scooter.
- Never store your scooter, even if only for short periods (a few hours or overnight), if it is wet. Moisture may seep into electrical components leading to corrosion and/or permanent damage and void your warranty. Always thoroughly dry your scooter before storing.
- Do not leave your scooter plugged in for more than 12 hours at a time.
- If you will not be using your scooter for an extended period of time (>2 months) be sure to store it with between 30-60% battery charge.
- After 2 months of storage, charge your scooter to no more than 60% if you plan on continuing to leave your scooter unused. Your scooter will be sad, but its battery will be happy.
- Allowing your scooter’s battery to completely discharge can cause permanent damage to your battery.
12. Limited Warranty
- Your eevee’s scooter is covered by a comprehensive 1 year limited warranty from the date of original purchase.
- Your eevee’s limited warranty is offered at no extra charge to you.
- For full details of your limited scooter warranty coverage, please click here.
- Limited warranty coverage is transferable upon resale to a new owner. Full name, address, phone number and email address of both the original purchaser and the new owner is required. The original serial number of the scooter must be 100% legible on the scooter body.
- If you have any questions about your limited warranty, please email your inquiry to email@example.com