Read this manual before operating your electric scooter. Failure to understand and follow the instructions, operations, and safety precautions in this manual can result in serious injury or death.
Whenever you ride your electric scooter you risk injury from loss of control, collisions, falls and unexpected events occurring.
eevee’s Micromobility Inc. is not responsible for any injuries or damages that may occur as a result of a rider’s inexperience, negligence, or failure to follow the instructions and safety guidelines contained in this manual.
All riders will take full responsibility of their actions during the use of their electric scooter.
All riders restricted to ages 14 and up.
Be aware of all of your local laws and regulations before using your electric scooter. eevee’s Micromobility Inc. is not responsible for any fines or other related punishments and/or consequences that may result from violating your local laws and regulations regarding the use of this product.
Lift your Metro scooter out of the box. It’s your new baby, lift carefully!
Place your Metro on flat ground and use the kick stand to balance it upright. Setting up your Metro on the side of a steep hill is not advised. Watching your new Metro tumble down a hill will make you sad.
Lift the stem of your Metro until it is fully upright.
Secure the stem in riding position by pulling the safety latch towards the stem until it clicks. It’s the seatbelt for your stem.
WARNING:Always ensure the stem safety latch is fully secure before riding your Metro scooter to prevent the stem from folding while riding.
Pull the main wire out from the stem.
Connect the main wire from the stem into the wire in the handlebars
Place the handle bars on top of the stem. Make sure the headlight is facing the front of the of your scooter. It’s a lot easier to ride your Metro with the controls facing you.
Use the included multi-tool to screw in the 4 supplied screws to secure the handlebars to the stem.
Insert the top 2 screws followed by the bottom 2 screws. Do not insert the screws one side at a time.
Power on: Tap the power button at the base of the main display once.
Unlock Transport (Low Speed) Mode: This step is super important as it allows you to get the full power out of your Metro!
Ensure your Metro is powered on.
Hold the brake lever down.
While holding the brake lever down, tap the power button 10 times in a row.
It will beep with each press, and the tenth beep will be a long beep. This will signify that you have successfully unlocked your Metro from Transport Mode!
You can put your Metro back into Transport Mode by repeating the above steps. This may be useful if you are lending your Metro to a new rider and do not want them riding at top speeds while learning.
Power off: Touch and hold the power button for 3 seconds.
Change speed mode: Tap the power button once to adjust the speed mode one step at a time from 1 to 3 and back around to 1 again.
Speed mode 1 will be the slowest acceleration and lowest top speed. Speed mode 2 will be moderate. Speed mode 3 will be the fastest.
Turn lights on/off: Double tap the power button. Double tap again to turn the lights off.
Kick/Auto start: When “ECO” is lit on the display, your Metro is in kick start mode. To change to auto-start, tap the power button once within the first 3 seconds of turning the Metro on. To turn kick start mode on, again tap the power button once within the first 3 seconds of turning the Metro on.
While riding, the power meters on the top sides of the main display will rise as the scooter motor draws more energy from the batteries. Cool.
WARNING: READ THIS SAFETY GUIDE BEFORE RIDING YOUR SCOOTER.
WARNING:WHENEVER YOU RIDE YOUR SCOOTER YOU RISK INJURY OR DEATH FROM COLLISIONS, FALLS, LOSS OF CONTROL OR UNEXPECTED EVENTS OCCURRING.
WARNING: ALWAYS RIDE WITH DUE CARE AND ATTENTION.
WARNING: ALWAYS WEAR A HELMET WHEN RIDING YOUR SCOOTER. Besides safety, it is a legal requirement in most jurisdictions.
CAUTION: Pay particular attention to the ground surface you are riding on. Always be aware of cracked pavement, potholes, litter, wet leaves, rocks and any similar debris that may cause loss of traction.
CAUTION: Avoid riding on wet surfaces, in the rain, snow or hail, in below freezing temperatures, and on unpaved or uneven surfaces. Doing so may result in serious injury and/or damage to your scooter.
CAUTION: Wear any other safety gear you feel you need to stay safe while riding including elbow pads, knee pads, or wrist guards.
How To Ride Guide
Hi! So you wanna ride an electric scooter!? Don’t worry you got this!
Follow along with this guide to get you riding faster, and safer!
Got your helmet on? No? It’s ok, we’ll wait while you put it on. Good, that’s better.
Turn on your Metro and check the battery level. Are you on the last two or three bars of battery capacity? Uh-oh. You’ll want to charge up for an hour or two before heading out. Hitting hills or colder weather can drain your battery very quickly when the battery is below 50%.
If your battery does die while you are out, don’t worry - you’re not stranded! Your Metro will now operate as a regular push scooter.
Time to ride! Just like riding a bicycle, a little bit of speed goes a long way in helping you keep your balance.
Begin by placing on foot on the deck of your Metro.
With both hands on the handlebars push off with the foot that is on the ground, gaining a little bit of momentum to help you stay upright.
**If you are in ECO (kick start) mode you will need to be at 3km/h or higher for the throttle to engage the motor.**
Gently depress the throttle with your thumb to begin accelerating as youplace your push-off foot on the scooter deck.
Best practice for control and balance is to ride with one foot in front of the other.
Riding with both feet side by side is NOT recommended.
Be sure to have both knees slightly bent to help absorb bumps.
Hey look - you’re riding!
To slow down gradually, simply release the thumb throttle to disengage the motor.
Practice stopping by using the hand brake lever.
The disc and electronic brakes on your Metro are strong. Make sure to brace yourself in the event of the need to stop suddenly.
To turn, angle the handlebars slightly in the direction that you wish to go.
Avoid sudden sharp turns as this can lead to falls. Despite what TV tells us, it’s not funny when people fall down.
Avoid turning on surfaces covered with sand, wet leaves, gravel or similar debris as this can lead to a loss of traction and a fall.
As you get more familiar with riding, use the higher speed modes. Speed mode 1 will be the slowest acceleration and lowest top speed. Speed mode 2 will be moderate. Speed mode 3 will be the fastest.
Using speed mode 3 continuously will draw more power from the battery than riding in the other modes. You will not get the same riding range as you would if riding in mode 1 or 2.
Lastly, and VERY importantly, do remember that pedestrians always have the right of way. Be a nice and courteous person. Everyone in the alternative transport movement is in it together and, as a group, we want to create positive vibes as the personal electric vehicle community grows and thrives.
Time for some more don’ts! (Don’t you love lawyers?)
WARNING: FAILURE TO ABIDE BY THESE WARNINGS MAY CAUSE SERIOUS INJURY AND/OR VOID YOUR WARRANTY
Do not ride with excessive speed (>15km/h) over speed bumps, on uneven surfaces or through potholes.
Do not ride with only one foot on the standing deck.
Do not hang heavy bags or objects from the handlebars or stem.
Do not operate your scooter while under the influence of alcohol, drugs, or similar judgement impairing substances.
Do not attempt to ride up or down stairs.
Do not jump curbs.
Do not ride with more than one person on the scooter.
Do not exceed the rider weight capacity.
Do not ride on pedestrian sidewalks.
Do not ride on public roadways unless legal to do so according to your local regulations.
Do not ride through puddles of any depth.
Do not ride with only one or no hands on the handlebars.
Do not operate your scooter if you see any signs of battery corrosion, leakage or suspect any puncturing of the battery has occurred.
Phew. Wasn’t that fun?
Zoom zoom ZOOM! Now it’s time to get out and enjoy your new Metro!
Use a soft damp cloth to wipe dust, dirt or debris from your scooter frame, standing deck and display.
Keep the brakes and motor clean and free from built up dirt and dust.
Use a small soft brush such as a toothbrush or similar to remove caked on dirt.
Never use cleaning solutions that are alcohol or ammonia based. Doing so may damage your scooter and/or lead to corrosion.
Never use a pressure washer or a hose to wash your scooter. Doing so may lead to permanent damage to your battery and/or electrical components and/or void your warranty.
Maintaining Your Scooter:
Using your supplied tool(s), once a month check that all screws are tight. Tighten any screws that may have loosened.
Periodically (once a month or less) perform a visual and performanceinspection of all components to ensure they are in original working order. This includes all lights, folding mechanisms, stem safety latches, brake levers, brakes, throttle, power/mode buttons and information displays. If you suspect any component is not working as it should, bring or ship your scooter to eevee’s for servicing by a certified technician.
If your scooter is equipped with mechanical disc brakes they may need an occasional adjustment.
To tighten mechanical disc brakes please see this video. (Insert link to video of how to adjust disc brakes)
Electronic and drum brakes do not need any regular maintenance. If you suspect your electronic or drum brakes are not working as they should, bring or ship your scooter to eevee’s for servicing by a certified technician.
You scooter is equipped with solid tires and do not require any maintenance. If you suspect your tires are not performing as they should, bring or ship your scooter to eevee’s for a tire inspection from a certified technician.
Storing Your Scooter:
Always store your scooter indoors. Damp environments and extreme temperatures can cause permanent damage to many components of your scooter.
Store your scooter in a dry location with a temperature between 15-25C.
The rule of thumb is if you would be uncomfortable, so will your scooter.
Never store your scooter, even if only for short periods (a few hours or overnight), if it is wet. Moisture may seep into electrical components leading to corrosion and/or permanent damage and void your warranty. Always thoroughly dry your scooter before storing.
Do not leave your scooter plugged in for more than 10 hours at a time.
If you will not be using your scooter for an extended period of time (>2 months) be sure to store it with between 30-60% battery charge.
After 2 months of storage, charge your scooter to no more than 60% if you plan on continuing to leave your scooter unused. Your scooter will be sad, but its battery will be happy.
Allowing your scooter’s battery to completely discharge can cause permanent damage to your battery.