eevee’s Metro Manual
Welcome to your eevee’s Metro Electric Scooter setup and safe riding guide! Here you will find all the information you need to get you riding faster, and safer.
Read this manual before operating your electric scooter. Failure to understand and follow the instructions, operations, and safety precautions in this manual can result in serious injury or death.
1. Lawyer Stuff
- Read this manual before operating your electric scooter. Failure to understand and follow the instructions, operations, and safety precautions in this manual can result in serious injury or death.
- Whenever you ride your electric scooter you risk injury from loss of control, collisions, falls and unexpected events occurring.
- eevee’s Micromobility Inc. is not responsible for any injuries or damages that may occur as a result of a rider’s inexperience, negligence, or failure to follow the instructions and safety guidelines contained in this manual.
- All riders will take full responsibility of their actions during the use of their electric scooter.
- All riders restricted to ages 14 and up.
- Be aware of all of your local laws and regulations before using your electric scooter. eevee’s Micromobility Inc. is not responsible for any fines or other related punishments and/or consequences that may result from violating your local laws and regulations regarding the use of this product.
OK, now that the lawyer talk is out of the way, let’s see what exactly is in your new scooter box!
- Metro Electric Scooter
- 1.5A Charger
- Charging Cable
- Multi Tool
- 4 Screws
- QR code disc for Manual
- Lift your Metro scooter out of the box. It’s your new baby, lift carefully!
- Place your Metro on flat ground and use the kick stand to balance it upright. Setting up your Metro on the side of a steep hill is not advised. Watching your new Metro tumble down a hill will make you sad.
- Lift the stem of your Metro until it is fully upright.
- Secure the stem in riding position by pulling the safety latch towards the stem until it clicks. It’s the seatbelt for your stem.
- WARNING: Always ensure the stem safety latch is fully secure before riding your Metro scooter to prevent the stem from folding while riding.
- Pull the main wire out from the stem.
- Connect the main wire from the stem into the wire in the handlebars
- Place the handle bars on top of the stem. Make sure the headlight is facing the front of the of your scooter. It’s a lot easier to ride your Metro with the controls facing you.
- Use the included multi-tool to screw in the 4 supplied screws to secure the handlebars to the stem.
- Insert the top 2 screws followed by the bottom 2 screws. Do not insert the screws one side at a time.
So what are all these parts of my new scooter you ask?
What a fancy display! Let’s see what exactly it’s showing us.
- To fold your scooter stem down for easy transport, pull up on the orange tab on the stem safety latch.
- While holding the orange tab up, pull the safety latch away from the stem.
- This will allow the stem to lower towards the rear of the scooter.
- Push the handle bars down to click the black hook on the stem into the latch. Listen for the click!
- You can now carry your Metro around town like a boss by holding on to the stem.
- To put your scooter back into riding position, push the black latch towards the rear of the scooter. This will release the hook.
- While holding the latch back, lift the stem upwards until it is fully upright.
- Secure the stem in riding position by pulling the safety latch towards the stem until it clicks. Did we mention it’s the seatbelt for your stem?
- Power on: Tap the power button at the base of the main display once.
- Unlock Transport (Low Speed) Mode: This step is super important as it allows you to get the full power out of your Metro!
- Ensure your Metro is powered on.
- Hold the brake lever down.
- While holding the brake lever down, tap the power button 10 times in a row.
- It will beep with each press, and the tenth beep will be a long beep. This will signify that you have successfully unlocked your Metro from Transport Mode!
- You can put your Metro back into Transport Mode by repeating the above steps. This may be useful if you are lending your Metro to a new rider and do not want them riding at top speeds while learning.
- Power off: Touch and hold the power button for 3 seconds.
- Change speed mode: Tap the power button once to adjust the speed mode one step at a time from 1 to 3 and back around to 1 again.
- Speed mode 1 will be the slowest acceleration and lowest top speed. Speed mode 2 will be moderate. Speed mode 3 will be the fastest.
- Turn lights on/off: Double tap the power button. Double tap again to turn the lights off.
- Kick/Auto start: When “ECO” is lit on the display, your Metro is in kick start mode. To change to auto-start, tap the power button once within the first 3 seconds of turning the Metro on. To turn kick start mode on, again tap the power button once within the first 3 seconds of turning the Metro on.
- While riding, the power meters on the top sides of the main display will rise as the scooter motor draws more energy from the batteries. Cool.
- Zoom zoom almost time to enjoy your new ride!
- FULLY CHARGE YOUR BATTERY BEFORE YOUR FIRST USE.
- To charge your Metro, first plug your charger into the wall outlet, then plug the charger into your scooter.
- You can find your Metro’s charge port just below the base of the stem. Lift the protective rubber flap up and insert the charge plug into the charge port.
- Your Metro does not need to be powered on during charging.
- While charging, the light on the charge box will be red.
- When charging is complete the light on the charge box will turn green. Green means go!
- Your Metro will stop charging when the battery has reached full capacity.
Battery Care & Best Practices
- Do not plug in or charge your Metro if any part of it or the charger is wet.
- Use only the supplied charger. Using a different charger is unsafe and may result in damage to the battery.
- Do not discharge the battery to below 20%.
- Fully discharging the battery to zero can cause permanent damage to your battery.
- Do not leave your Metro plugged in for more than 10 hours.
- Do not charge your Metro if the temperature is below 0C or above 40C
- Your battery will have the longest lifespan if you use your Metro between 30-80% charge capacity.
- Using your Metro in colder temperatures (<10C) will decrease your riding range. Lithium-ion batteries are less efficient in colder temperatures.
- When storing your Metro for more than 2 months make sure it is charged to between 30-60% capacity before storing.
- Store your Metro in a dry location at a temperature between 15-25C.
- Do not store your Metro outdoors in a shed, storage locker, unheated garage or similar area.
- Your Metro is equipped with Lithium-ion battery cells. These are classified as a hazardous material. Travelling with your Metro may come with certain restrictions depending on the mode of transit.
- Your Metro will not be allowed on an airplane.
- WARNING: READ THIS SAFETY GUIDE BEFORE RIDING YOUR SCOOTER.
- WARNING: WHENEVER YOU RIDE YOUR SCOOTER YOU RISK INJURY OR DEATH FROM COLLISIONS, FALLS, LOSS OF CONTROL OR UNEXPECTED EVENTS OCCURRING.
- WARNING: ALWAYS RIDE WITH DUE CARE AND ATTENTION.
- WARNING: ALWAYS WEAR A HELMET WHEN RIDING YOUR SCOOTER. Besides safety, it is a legal requirement in most jurisdictions.
- CAUTION: Pay particular attention to the ground surface you are riding on. Always be aware of cracked pavement, potholes, litter, wet leaves, rocks and any similar debris that may cause loss of traction.
- CAUTION: Avoid riding on wet surfaces, in the rain, snow or hail, in below freezing temperatures, and on unpaved or uneven surfaces. Doing so may result in serious injury and/or damage to your scooter.
- CAUTION: Wear any other safety gear you feel you need to stay safe while riding including elbow pads, knee pads, or wrist guards.
How To Ride Guide
Hi! So you wanna ride an electric scooter!? Don’t worry you got this!
Follow along with this guide to get you riding faster, and safer!
- Got your helmet on? No? It’s ok, we’ll wait while you put it on. Good, that’s better.
- Turn on your Metro and check the battery level. Are you on the last two or three bars of battery capacity? Uh-oh. You’ll want to charge up for an hour or two before heading out. Hitting hills or colder weather can drain your battery very quickly when the battery is below 50%.
- If your battery does die while you are out, don’t worry - you’re not stranded! Your Metro will now operate as a regular push scooter.
- Time to ride! Just like riding a bicycle, a little bit of speed goes a long way in helping you keep your balance.
- Begin by placing on foot on the deck of your Metro.
- With both hands on the handlebars push off with the foot that is on the ground, gaining a little bit of momentum to help you stay upright.
- **If you are in ECO (kick start) mode you will need to be at 3km/h or higher for the throttle to engage the motor.**
- Gently depress the throttle with your thumb to begin accelerating as you place your push-off foot on the scooter deck.
- Best practice for control and balance is to ride with one foot in front of the other.
- Riding with both feet side by side is NOT recommended.
- Be sure to have both knees slightly bent to help absorb bumps.
- Hey look - you’re riding!
- To slow down gradually, simply release the thumb throttle to disengage the motor.
- Practice stopping by using the hand brake lever.
- The disc and electronic brakes on your Metro are strong. Make sure to brace yourself in the event of the need to stop suddenly.
- To turn, angle the handlebars slightly in the direction that you wish to go.
- Avoid sudden sharp turns as this can lead to falls. Despite what TV tells us, it’s not funny when people fall down.
- Avoid turning on surfaces covered with sand, wet leaves, gravel or similar debris as this can lead to a loss of traction and a fall.
- As you get more familiar with riding, use the higher speed modes. Speed mode 1 will be the slowest acceleration and lowest top speed. Speed mode 2 will be moderate. Speed mode 3 will be the fastest.
- Using speed mode 3 continuously will draw more power from the battery than riding in the other modes. You will not get the same riding range as you would if riding in mode 1 or 2.
- Lastly, and VERY importantly, do remember that pedestrians always have the right of way. Be a nice and courteous person. Everyone in the alternative transport movement is in it together and, as a group, we want to create positive vibes as the personal electric vehicle community grows and thrives.
- Time for some more don’ts! (Don’t you love lawyers?)
- WARNING: FAILURE TO ABIDE BY THESE WARNINGS MAY CAUSE SERIOUS INJURY AND/OR VOID YOUR WARRANTY
- Do not ride with excessive speed (>15km/h) over speed bumps, on uneven surfaces or through potholes.
- Do not ride with only one foot on the standing deck.
- Do not hang heavy bags or objects from the handlebars or stem.
- Do not operate your scooter while under the influence of alcohol, drugs, or similar judgement impairing substances.
- Do not attempt to ride up or down stairs.
- Do not jump curbs.
- Do not ride with more than one person on the scooter.
- Do not exceed the rider weight capacity.
- Do not ride on pedestrian sidewalks.
- Do not ride on public roadways unless legal to do so according to your local regulations.
- Do not ride through puddles of any depth.
- Do not ride with only one or no hands on the handlebars.
Do not operate your scooter if you see any signs of battery corrosion, leakage or suspect any puncturing of the battery has occurred.
Phew. Wasn’t that fun?
Zoom zoom ZOOM! Now it’s time to get out and enjoy your new Metro!
Cleaning Your Scooter:
- Use a soft damp cloth to wipe dust, dirt or debris from your scooter frame, standing deck and display.
- Keep the brakes and motor clean and free from built up dirt and dust.
- Use a small soft brush such as a toothbrush or similar to remove caked on dirt.
- Never use cleaning solutions that are alcohol or ammonia based. Doing so may damage your scooter and/or lead to corrosion.
- Never use a pressure washer or a hose to wash your scooter. Doing so may lead to permanent damage to your battery and/or electrical components and/or void your warranty.
Maintaining Your Scooter:
- Using your supplied tool(s), once a month check that all screws are tight. Tighten any screws that may have loosened.
- Periodically (once a month or less) perform a visual and performance inspection of all components to ensure they are in original working order. This includes all lights, folding mechanisms, stem safety latches, brake levers, brakes, throttle, power/mode buttons and information displays. If you suspect any component is not working as it should, bring or ship your scooter to eevee’s for servicing by a certified technician.
- If your scooter is equipped with mechanical disc brakes they may need an occasional adjustment.
- To tighten mechanical disc brakes please see this video. (Insert link to video of how to adjust disc brakes)
- Electronic and drum brakes do not need any regular maintenance. If you suspect your electronic or drum brakes are not working as they should, bring or ship your scooter to eevee’s for servicing by a certified technician.
- You scooter is equipped with solid tires and do not require any maintenance. If you suspect your tires are not performing as they should, bring or ship your scooter to eevee’s for a tire inspection from a certified technician.
Storing Your Scooter:
- Always store your scooter indoors. Damp environments and extreme temperatures can cause permanent damage to many components of your scooter.
- Store your scooter in a dry location with a temperature between 15-25C.
- The rule of thumb is if you would be uncomfortable, so will your scooter.
- Never store your scooter, even if only for short periods (a few hours or overnight), if it is wet. Moisture may seep into electrical components leading to corrosion and/or permanent damage and void your warranty. Always thoroughly dry your scooter before storing.
- Do not leave your scooter plugged in for more than 10 hours at a time.
- If you will not be using your scooter for an extended period of time (>2 months) be sure to store it with between 30-60% battery charge.
- After 2 months of storage, charge your scooter to no more than 60% if you plan on continuing to leave your scooter unused. Your scooter will be sad, but its battery will be happy.
- Allowing your scooter’s battery to completely discharge can cause permanent damage to your battery.
11. Limited Warranty
- Your eevee’s scooter is covered by a comprehensive 1 year limited warranty from the date of original purchase.
- Your eevee’s limited warranty is offered at no extra charge to you.
- For full details of your limited scooter warranty coverage, please click here.
- Limited warranty coverage is transferable upon resale to a new owner. Full name, address, phone number and email address of both the original purchaser and the new owner is required. The original serial number of the scooter must be 100% legible on the scooter body.
- If you have any questions about your limited warranty, please email your inquiry to email@example.com